EA Pharma – Unifying Customer Service and Automating Interaction Management with Zendesk AI
“We have gained in efficiency and usability. The teams quickly adopted the solution, thanks to the customization carried out by…
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Asendia – Securing and Personalizing Global Customer Support
“We have regained user trust … and even a smile. Thanks to XPCloud, we now have a unified, secure, and…
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CFA EnSup-LR – Optimisation and Simplicity
XPCloud has been a reliable and committed partner throughout this ambitious project, and we’re very pleased with the results. Joséphine…
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GNFA – Customer Service Transformation
Analysis of customer needs As a player in skills for the Automotive Services sector, GNFA is involved in 5 main…
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A4MT – Optimisation of the Customer Relations Centre
Analysis of customer needs An analysis of A4MT’s existing Customer Relations Centre processes revealed a need for greater responsiveness and…
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AURES – Implementation of omnichannel, multilingual customer service software.
Analysis of customer needs Implementing an effective customer service solution is of strategic importance for modern companies, especially those operating…
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