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  1. Home
  2. Privacy policy

Privacy policy

General provisions

XPCloud is committed to a global approach to respect the confidentiality of the personal data entrusted to it in the context of its activity, including through the means of collection available from its website xpcloud.fr.

As such, XPCloud undertakes to practice the exploitation of personal data in accordance with the directives of the EU’s General Data Protection Regulation (GDPR).

Data gathering

The users of the site xpcloud.fr are made available the following forms:

  • Contact us

In each case, the information collected through these forms is strictly minimized to the needs of understanding the requests and developing corresponding responses to the services offered. Outside this context, no information is collected. XPCloud does not collect sensitive personal data.

Data processing

The nature of the processing of data collected from the site xpcloud.fr, is explicitly formulated on each page of collection.

The information communicated is not subjected to any other treatment except that indicated on the page of collection of the corresponding form. XPCloud does not perform any automated processing and profiling from the data entrusted to it.

XPCloud does not subcontract the processing of personal data entrusted to it.

Data retention period

The retention period for personal data collected from the xpcloud.fr site is 1 year(s). This information is communicated on each page collecting information.

Personal data are deleted from our storage media no later than 1 year(s) after the date on which they were sent to us.

Sharing data

The personal data which are transmitted to us from the site xpcloud.fr, are used exclusively by the XPCloud within the framework of the services proposed and are not the subject of any transfer to thirds.

Consent

A request for consent is associated with each page or form of the site xpcloud.fr, likely to collect personal data. This consent request is embodied by an opt-in approved approval button. All requests for consent are accompanied by a statement that informs the user that he / she is of age, and specifies the purposes for collecting the data, the intended use, and the retention period of the information transmitted.

By activating the opt-in button of one of these forms, the user consents by this unequivocal gesture, in a free and enlightened way, to communicate his information for a strictly limited use to the corresponding informative mention .

He is also warned, and the means are given to him on this same page, that he can at any time resume his consent, which would result in the erasure of his personal data by subtracting them from the treatment for which they were originally intended.

Users are also informed that if the opt-in buttons are not enabled, no consent will be recorded and no personal data will be transmitted.

Cookies

See our cookies policies.

Security

XPCloud, through its site xpcloud.fr, and more particularly vis-à-vis the personal data entrusted to it by its users, is very vigilant on the application of security.

Data flows from users’ browsers to the xpcloud.fr site server are encrypted and secured with an SSL certificate. The CMS which propels and administers the contents of the site, is the object of a continuous and corrective maintenance, to guarantee any flaws or problems of security. Finally, the data center and the server on which the xpcloud.fr site is hosted, benefit from the best physical and software protections, permanent monitoring and monitoring. Users are informed that despite all the reasonable security measures implemented, XPCloud can not rule out the possibility of a malicious intrusion on its server that could not have been thwarted. If this assumption is proven, XPCloud undertakes to notify the competent authorities within a maximum of 72 hours after an estimate of the breach following the intrusion, especially if the violation of personal data was established.

Exercise of rights

In the context of the transparency and the exercise of the data subject’s rights, the users of xpcloud.fr, who communicate or have communicated personal information to us, are informed that at any time they may exercise their rights over personal data concerning them held by XPCloud.

To this end, we put at their disposal on this site the page “Exercise your rights“. From this page, it is possible to apply for:

  • Resume consent, thereby asserting the right to limit treatment.
  • Request the erasure of his personal data, thereby asserting his right to be forgotten.
  • Request the rectification of his personal data, allowing to correct an anomaly.
  • Request the portability of its data.

As part of this procedure, users are invited to provide us with the information necessary to bring them closer to their stored personal data. Their requests are executed at the end of the process of verification of their identity, to which they are invited.

For any questions relating to the protection of personal data and the exercise of rights *

If you are a customer, prospect of XPCloud or user of the site xpcloud.fr, you can also send us your request by post to:

XPCloud
The data controller
27-33 rue du Colonel Pierre Avia
75015 Paris

*Concerning the requests made by postal way, limitation, erasure, rectification or portability on personal data concerning you, thank you to accompany your request by a proof of your identity: ex. copy of the national identity card.

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27-33 rue du Colonel Pierre Avia
75015 Paris

+339 72 55 77 53

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